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Account Manager

Salem, MA 01971

Posted: 09/06/2023 Employment Type: Direct Hire Job Number: 23550

Job Description

Are you looking to make a career change to an established company within the production industry? This exciting opportunity as an Account Manager offers a competitive salary plus an excellent benefits package including medical, dental, and vision insurance, paid time off, 401K, etc. Does this position match your future career goals? Then this Account Manager opportunity could be the right fit for you.

RESPONSIBILITIES:
  • Coordinate with regional sales engineers to provide information to clients
  • Ensure awareness of product prices, delivery metrics, etc.
  • Ensure orders are entered correctly into ERP system
  • Issue purchase orders
  • Resolve customer issues including requests for delivery changes
  • Oversee RMA’s and document findings
  • Complete spreadsheets to present to sales department
  • Record client activity or useful notes in CRM
  • Manage existing customer accounts
  • Coordinate information between regional sales managers and existing clients
  • Answer any customer inquiries in a timely manner
  • Adhere to all company policies
  • Implement measures to improve client relations
  • Other tasks as assigned

QUALIFICATIONS:
  • Associate’s degree or equivalent experience required
  • Ideal Account Manager will have minimum 3 years’ experience
  • Must have ERP and CRM experience
  • Experience within the manufacturing industry desired
  • Sales and account management experience
  • Adept at communicating with customers   
  • Customer service experience
  • Willing to take a drug screen and complete a background check

BENEFITS:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • 401K
  • 401K Match
  • Direct Hire
  • Profit Sharing
  • Paid Vacation
  • Paid Time Off

Salary: $70K annually

Ask for: Kelsey

Job Id: 23550

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.

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