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Ajulia Executive Search
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Commercial Lines Service Manager
Posted: 05/07/2025
2025-05-07
2025-06-20
Employment Type:
Direct Hire
Job Number: 25207
Job Description
Fulltime, Onsite
Are you looking to make a career change to a rapidly growing, stable, innovative insurance company? This exciting opportunity as a Commercial Lines Service Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, paid PTO, etc. Does this position match your future career goals? Then this Commercial Lines Service Manager opportunity could be the right fit for you.
Job Summary:
The Commercial Lines Service Manager will lead and manage a 14-member Commercial Client Service team to ensure efficient operations, high-quality service, and alignment with agency goals. Oversee team development, departmental processes, compliance, and collaboration with internal partners to support growth and client retention.
Key Responsibilities:
Qualifications & Skills:
Benefits:
Salary: $100K-$130K annually
Ask for: Amrita Mukherjee
Job Id: 25207
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.
#ZR
#Monster
#Talroo
Are you looking to make a career change to a rapidly growing, stable, innovative insurance company? This exciting opportunity as a Commercial Lines Service Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, paid PTO, etc. Does this position match your future career goals? Then this Commercial Lines Service Manager opportunity could be the right fit for you.
Job Summary:
The Commercial Lines Service Manager will lead and manage a 14-member Commercial Client Service team to ensure efficient operations, high-quality service, and alignment with agency goals. Oversee team development, departmental processes, compliance, and collaboration with internal partners to support growth and client retention.
Key Responsibilities:
- The Commercial Lines Service Manager will manage daily operations and the performance of the Commercial Client Service team.
- Monitor workflows, ensure service quality, and drive process improvements.
- Collaborate with Marketing, Sales, and Claims to support business objectives.
- The Commercial Lines Service Manager will handle client and carrier escalations professionally and promptly.
- Lead recruitment, performance management, and team development.
- Track progress on departmental initiatives and strategic goals.
- Oversee onboarding and ongoing training for service staff.
- The Commercial Lines Service Manager will promote a culture of continuous learning and professional growth.
- Conduct audits and feedback sessions to support improvement.
- Ensure adherence to internal policies, regulatory requirements, and carrier standards.
- The Commercial Lines Service Manager will assess vendors and explore new technologies to enhance service efficiency.
- Stay informed on industry trends and regulatory changes.
Qualifications & Skills:
- The Commercial Lines Service Manager must have a Bachelor’s degree.
- Must have 7+ years in Commercial insurance (customer service), including 3+ in a leadership role.
- Must have NYS P&C license
- Strong client service, communication, and organizational skills.
- The Commercial Lines Service Manager must be proficient in Microsoft Office
- Applied EPIC experience a plus.
- Ethical, professional, and growth-oriented leadership style.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Direct Hire
- Paid Time Off
Salary: $100K-$130K annually
Ask for: Amrita Mukherjee
Job Id: 25207
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.
#ZR
#Monster
#Talroo
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