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Customer Service Representative

Rock Hill, SC 29731

Posted: 05/26/2023 Employment Type: Direct Hire Job Number: 22787

Job Description

Are you looking to make a career change to an established and rapidly growing distribution company? This exciting Customer Service Representative opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, PTO, and 401K. Does this Customer Service Representative position match your future career goals? Then this opportunity could be the right fit for you.

  • Interpret customer requirements and act as a liaison between customer and sales team.
  • Take incoming calls from customers addressing issues, concerns, and order status.
  • Provide accurate and detailed information to customers to assist with their purchasing decisions.
  • Provide accurate information of company products and policies.
  • Assist clients with customer service and sales.
  • Responsible for processing orders, product info, and shipping information.
  • Responsible for providing price quotes, invoicing, obtaining proof of delivery, and processing credit card orders.

  • Must have 3+ years of experience in a distribution or manufacturing customer service environment.
  • A High School Diploma or GED is required; Associates or Bachelor’s degree preferred.
  • Experience in business-to-business account support.
  • Experience with Microsoft Office Word, Excel, and Outlook required.
  • Strong organizational skills with great attention to detail.
  • Excellent phone and active listening skills.

  • Medical Insurance
  • Dental Insurance
  • 401K
  • PTO
  • Direct Hire

SALARY: $20-$22/hr

Ask for: Andy Bates

Job Id: 22787

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.

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