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Customer Success Manager

Speedway, IN 46224

Posted: 01/04/2023 Employment Type: Direct Hire Job Number: 21556

Job Description


Are you looking to make a career change to a rapidly growing company?  This exciting opportunity as a Customer Success Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, and paid PTO. Does this position match your future career goals? Then this Customer Success Manager opportunity could be the right fit for you.

  • The Customer Success Manager is responsible for leading the Customer Success Group to meet requirements of customers and ensure requests are handled promptly
  • Oversee the departmental budget and ensure company is on track
  • Work with other managers to ensure customer satisfaction
  • Train and provide continuous improvement programs for the Customer Success Team
  • Ensure proper documentation is created by the team
  • Oversee schedule and time off requests

  • Bachelor’s degree in Business or related
  • 3+ years of experience in a similar role, managing a Customer Success Team
  • The Customer Success Manager has 5+ years of experience in customer service
  • Working knowledge on driving KPI performance
  • Proficient with Microsoft Applications, Dynamics CRM required
  • Experience with M2M is a plus
  • Excellent verbal and written communication skills

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Direct Hire
  • Paid time off

Salary: $65K-$80K

Ask for: Nicole Hamilton

Job Id: 21556

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.

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