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Ajulia Executive Search
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Customer Success Manager
Posted: 01/04/2023
2023-01-04
2023-06-02
Employment Type:
Direct Hire
Job Number: 21556
Job Description
Mon-Fri
Are you looking to make a career change to a rapidly growing company? This exciting opportunity as a Customer Success Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, and paid PTO. Does this position match your future career goals? Then this Customer Success Manager opportunity could be the right fit for you.
RESPONSIBILITIES:
QUALIFICATIONS:
BENEFITS:
Salary: $65K-$80K
Ask for: Nicole Hamilton
Job Id: 21556
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.
#ZR
Are you looking to make a career change to a rapidly growing company? This exciting opportunity as a Customer Success Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, and paid PTO. Does this position match your future career goals? Then this Customer Success Manager opportunity could be the right fit for you.
RESPONSIBILITIES:
- The Customer Success Manager is responsible for leading the Customer Success Group to meet requirements of customers and ensure requests are handled promptly
- Oversee the departmental budget and ensure company is on track
- Work with other managers to ensure customer satisfaction
- Train and provide continuous improvement programs for the Customer Success Team
- Ensure proper documentation is created by the team
- Oversee schedule and time off requests
QUALIFICATIONS:
- Bachelor’s degree in Business or related
- 3+ years of experience in a similar role, managing a Customer Success Team
- The Customer Success Manager has 5+ years of experience in customer service
- Working knowledge on driving KPI performance
- Proficient with Microsoft Applications, Dynamics CRM required
- Experience with M2M is a plus
- Excellent verbal and written communication skills
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Direct Hire
- Paid time off
Salary: $65K-$80K
Ask for: Nicole Hamilton
Job Id: 21556
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.
#ZR
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