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Director of Customer Service

Carrollwood, FL 33618

Posted: 01/04/2023 Employment Type: Direct Hire Job Number: 21547

Job Description

Are you looking to make a career change to an innovative company within the distribution industry? This exciting opportunity as Director of Customer Service offers a competitive salary plus an excellent benefits package including medical, dental, vision and life insurance, paid time off, etc. Does this position match your future career goals? Then this Director of Customer Service opportunity could be the right fit for you.

  • Manage customer and vendors relations
  • Ensure a positive experience for all customer and vendors
  • Assist sales team with onboarding new customers
  • Answer any questions from customers
  • Forward incoming calls to appropriate parties
  • Receive daily mail deliveries and sort/distribute to proper personnel
  • Ensure company phone directory is up to date
  • Ensure telecommunications system is functioning properly
  • Perform data entry and administrative tasks
  • Ensure voicemails are responded to promptly
  • Answer customer inquiries over the phone
  • Other tasks as assigned

  • High School Diploma or GED required
  • Ideal Director of Customer Service will have minimum 3 years’ experience
  • Familiar with data entry, fielding calls, answering emails
  • Experience within manufacturing or similar industry
  • Ability to be the liaison between upper management and customers
  • Willing to take a drug screen and background check

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Direct Hire
  • Paid time off

Salary: $60K-$75K annually

Ask for: Kelsey

Job Id: 21547

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.

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