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Logistics Operations Manager

Santa Clara, CA 95051

Posted: 09/30/2024 Employment Type: Direct Hire Job Number: 24809

Job Description

Are you looking to make a career change to a reputable company in the manufacturing industry? This exciting opportunity as a Logistics Operations Manager offers a competitive salary, plus an excellent benefits package including medical insurance, dental insurance, vision insurance, and paid time off.  Does this position match your future career goals? Then this Logistics Operations Manager opportunity could be the right fit for you.

RESPONSIBILITIES:
  • Collaborate with management and clients to design and execute standard operating procedures (SOPs).
  • Monitor operational performance to ensure compliance with quality and delivery standards, track key performance indicators (KPIs), and report findings monthly.
  • Analyze processes in receiving, inventory, and shipping to identify bottlenecks and initiate improvement initiatives.
  • Address customer non-conformance issues efficiently.
  • Document work procedures and provide training to ensure adherence to standards and accuracy.
  • Track service interruptions using the Salesforce Incident Management system and oversee the resolution process.
  • Provide the team with timely and accurate information to help them achieve and exceed customer expectations.
  • Foster positive change within the organization to meet key objectives in a fast-paced market.
  • Ensure compliance with wage and hour laws, including reviewing timecards, managing leave requests, and scheduling breaks appropriately.
  • Offer coaching, training, and development opportunities to enhance team members' skills, providing continuous feedback and holding regular one-on-one meetings and annual performance reviews.
  • Oversee safety protocols, responding swiftly to accidents or near misses while managing risk and documentation.
  • Conduct investigations into safety incidents and compile reports for executive review.
  • Advocate for the organization's mission and goals, cultivating a positive work atmosphere that empowers team members to excel.
  • Handle supplier invoicing, apply charges accurately to customers, and ensure prompt monthly billing.
  • Manage labor resources across various functions, conducting time studies to determine optimal staffing levels.
  • Other tasks as assigned.

QUALIFICATIONS:
  • Bachelor’s degree in a relevant field.
  • Expertise in advanced computer systems and software (such as MS Office, Salesforce, SAP, Highjump, Onpoint) as needed or trained.
  • Highly self-motivated and committed to seeing initiatives through to completion.
  • Proven ability to deliver outstanding customer service.
  • Must have warehouse experience.
  • DOT compliance experience for a cartage team. 
  • They should also be well versed in systems such as Samsara and the FMCSA
  • Effective problem-solving skills and ability to build strong relationships.
  • Adept at managing high-pressure situations with professionalism.
  • Nurture a culture of safety, trust, and teamwork.
  • Utilize active listening and adept negotiation skills when appropriate.
  • Ability to be responsible for meeting key performance indicators (KPIs).
  • Enhances team performance through effective training, coaching, and constructive feedback.
  • Strong leadership and motivational capabilities in managing diverse teams.
  • Demonstrated experience in managing human, financial, and operational resources to maximize efficiency.

BENEFITS:
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance.
  • 401(K)
  • 401(K) Matching.
  • Employee Assistance Program.
  • Wellness Program.
  • Paid Sick Time.
  • Paid Time Off.

Salary: $80K-$90K annually

Ask for: Kelsey

Job Id: 24809

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.

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About Santa Clara, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Santa Clara, California. Located in the heart of Silicon Valley, this region offers unparalleled growth opportunities in tech, innovation, and beyond. With attractions like Levi's Stadium, the Santa Clara Convention Center, and the nearby California's Great America theme park, there's always something exciting to do. Indulge in the diverse culinary scene, catch a show at the Triton Museum of Art or the historic Santa Clara Theatre, or cheer for the San Francisco 49ers at Levi's Stadium. Discover why Santa Clara is the perfect place to elevate your career and enjoy a rich blend of culture and charm!